Frequently Asked Questions

General Questions

What services does Pure Window Cleaning & Power Wash offer?

We provide residential and commercial window cleaning, pressure washing for driveways, sidewalks, and patios, high interior dusting, and solar panel cleaning throughout Genesee County, Michigan.

Do you offer free estimates?

Yes. We provide free, no-obligation estimates for all services based on your property and specific needs.

What areas do you service?

We proudly serve homeowners and businesses throughout Genesee County, Michigan, and surrounding areas.

Are you locally owned and operated?

Yes. Pure Window Cleaning & Power Wash is a locally owned and family-operated business committed to serving our community.

Do I need to be home during the service?

For most exterior services, you do not need to be present. Interior services will require access to the property.

Residential Window Cleaning

What is included in residential window cleaning?

Our service includes exterior window cleaning, optional interior cleaning, screen cleaning, and wiping of sills and frames for a complete, streak-free result.

How often should I have my windows cleaned?

Most homeowners benefit from window cleaning twice per year, though some may prefer more frequent service depending on location and conditions.

Do you clean second-story windows?

Yes. We use professional equipment, including water-fed pole systems, to safely clean upper-level windows.

Are your cleaning methods safe for my windows?

Yes. We use professional tools and purified water systems that are safe for glass, frames, and surrounding areas.

Commercial Window Cleaning

Do you offer recurring service for businesses?

Yes. We offer weekly, bi-weekly, monthly, and custom maintenance plans to keep your business looking clean and professional.

Can you clean windows outside of business hours?

Yes. We offer flexible scheduling, including early mornings, evenings, and weekends.

What types of businesses do you service?

We work with retail stores, restaurants, offices, car dealerships, medical practices, banks, salons, and more.

Do you clean interior commercial windows as well?

Yes. Interior window cleaning is available upon request.

Pressure Washing

What surfaces do you clean with pressure washing?

We focus on residential driveways, sidewalks, walkways, and patios to remove dirt, grime, and buildup.

How often should pressure washing be done?

Most homes benefit from pressure washing once per year, depending on usage and environmental conditions.

Will pressure washing damage my concrete?

No. We use proper techniques and pressure levels to safely clean surfaces without causing damage.

High Interior Dusting

What is high interior dusting?

High interior dusting involves cleaning elevated areas such as ceiling fans, vents, beams, and ledges that are not typically reached during regular cleaning.

How often should high dusting be done?

Most homes and businesses benefit from this service once or twice per year.

Is this included in standard cleaning services?

No. Most routine cleaning does not address high or hard-to-reach areas.

Solar Panel Cleaning

Why should solar panels be cleaned?

Dirt, dust, and debris can reduce efficiency by blocking sunlight. Cleaning helps maintain optimal performance.

How often should solar panels be cleaned?

Most systems benefit from cleaning once or twice per year, depending on environmental conditions.

Do you use high-pressure washing on solar panels?

No. We use safe, low-pressure methods with purified water to protect the panels.

Scheduling and Service

How do I schedule a service?

You can contact us through our website or by phone to request an estimate and schedule service.

Do you offer recurring service plans?

Yes. We offer maintenance plans for both residential and commercial customers.

Safety and Professionalism

Are your services insured?

Yes. We operate professionally and take care to protect your property during all services.

What makes your company different?

We are a locally owned, family-operated business focused on quality, reliability, and serving our community. We also give back by supporting local programs and donating a portion of our work to Childcare Worldwide.